Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-care-rio-bravo-texas.primarycareaid.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle your data, in line with various international privacy laws including PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, mobile applications, services, and products offered through these platforms. Please note that it does not extend to third-party websites or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when you:

  • Utilize our applications and services as an authorized user.
  • Visit any of our websites that reference this Privacy Policy.
  • Engage with us through communications such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal information to enhance your experience and improve our services:

  • Account Information: Details related to your user account creation and management, including usernames, passwords, and profile preferences.
  • Payment Information: Data necessary for processing transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: Records of financial transactions, account balances, and other financial data relevant to our services.
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers, quantities, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your physical location when using our location-based services or when providing consent for location services.
  • Feedback: Any comments, reviews, or suggestions you provide to enhance our products and services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
  • Product Information: Details about the products you interact with, including preferences, usage patterns, and ratings/reviews.

We gather this data through various means: user input forms, account setup processes, online interactions, automated tracking technologies (like cookies), and third-party service providers who assist in data collection and processing.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve multiple functions:

  • Strictly Necessary: These ensure basic functionalities of the website, such as allowing you to log in.
  • Preference: They remember settings or preferences you’ve chosen to personalize your experience.
  • Analytics: Tracking user behavior helps us improve our services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Encryption: We use encryption protocols to safeguard data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from minors. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it’s inaccurate or incomplete.
  • Erasure and Restriction: In certain cases, you can demand the deletion of your data or restrict its processing.
  • Data Portability: You have the right to receive your personal data in a structured format, portable enough to use with another service provider.
  • Objection and Non-Discrimination: You can object to processing based on legitimate interests, and we cannot discriminate against you for refusing consent.
  • Appeals/Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with our privacy team.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively communicated through our website, ensuring transparency.

Contact Information

For any queries, unsubscribe requests, or data-related matters, please reach out to our dedicated privacy team: